When We Are Closed
NHS 111 Service Call 111 first for advice.
Wherever you are in England, if you need medical help fast, but it’s not a 999 emergency, you should call 111. This will direct you to your local Urgent Care provider (e.g. Herts Urgent Care).
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation. The service is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For urgent attention outside of normal surgery hours please call Herts Urgent Care - telephone number 111.
NHS Walk-In Centres 8am -8pm
NHS Walk-In Centres (WICs), where you can see a nurse/GP without an appointment.
If the surgery is closed and you need to see a GP or a practice nurse urgently you can attend a NHS Walk in Centre.
They offer advice, assessment and treatment for minor ailments and injuries. Please note, WICs are not designed for treating long-term conditions or immediately life-threatening problems.
They are open 365 days a year and from 8am-8pm
Your nearest NHS Walk-In Centres are:
http://www.westhertsmedicalcentre.nhs.uk/ Hemel Hempstead Hospital 03000 33 22 33
All children under 5 are assessed and observations taken upon arrival.
Luton Town Centre 01582 709290
Urgent Care Centres - open 24 hours - x-rays til 10pm
The Urgent Care Centre is open 24 hours a day, every day of the year, to treat adults and children of all ages with minor injuries or minor illnesses. No appointment is necessary. X-rays can be carried out at the Centres - although not 24 hours.
The Urgent Care Centre can treat:
- Muscle and joint injuries, such as strains, sprains, sudden back or neck pain, tendonitis and soft tissue injuries
- Suspected fractures and broken bones
- Bites, stings, cuts, bruises and grazes
- Burns and scalds
- Foreign bodies that are stuck in ears or noses
- Minor eye injuries
- Minor head injuries
- Minor illnesses which would normally be treated by a GP, but which can’t wait until your GP practice is next open
Your nearest urgent care centres are:
Urgent Care Hemel Hempstead Hospital, Hillfield Road, HP2 4D. Ground Floor Jubilee Wing
http://www.hertsurgentcare.com/ 03000 33 22 33
Urgent care Centre QE2 Hospital, Howlands, Welwyn Garden City, AL7 4HQ
Minor injuries Unit - 8am – 8pm every day
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.