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Practice Management

PRACTICE MANAGER


 


Mrs Sylvia Foster


 


General practice is always changing and it is the role of the manager to co-ordinate and organise the practice. Mrs Sylvia Foster is here to ensure that the practice runs smoothly. She will help you with any administrative problems and is pleased to receive any suggestions you may have about improving the services available. Sylvia has worked within General Practice for over 15 years and in 2011 was awarded Practice Manager of the Year by the RCGP


 


DEPUTY PRACTICE MANAGER


 


Anita Mixides manages the Wheathampstead Surgery and assists Sylvia. Anita is also responsible for dealing with any patient complaints, the IT and telephone systems.

Administration

 


We have four medical secretaries working across the two sites


Jane Sheppard, Contracts Manage, ensures patients are invited for their annual health checks



Jayne Mountain, Registrations Manage, deals with all matters regarding the registration of patients



Julie Dowding,Rota Manager, deals with all the appointment rotas for GPs and nurses.


 

Reception

We have three Lead Receptionists across both sites

Harpenden - Sharon Garner

Wheathampstead - Marilyn Proto and Lesley Lobban

There are over 15 receptionists working across both sites.

Our team of receptionists are here to help you make appointments to see the Doctors and Nurses. They also help you with other questions you may have about our services. If they cannot answer a query they will find someone else who can or phone you back

 
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