Welcome to The Village Surgery
Accessing appointments at The Village Surgery
For any URGENT issues that needs addressing on the same day, or if you are unable to use the online tool, please telephone the surgery as before (01582 712021/ 01582 833446).
For any NON-URGENT issues, please click on the online-consult link below and complete a form.
Your online form will be triaged by one of our doctors, and we aim to respond to you in 2 working days. (If you haven't heard anything from the surgery after 2 working days, please call us).
Please complete the form in the patient's name if you are completing it on behalf of somebody else.
If you cannot find the appropriate link please use the "General health query" link
For any queries regarding COVID VACCINATIONS, please see the newsletters below where your question should be answered
The Village Surgery and General Practice during Covid-19
We have remained open and here for you. We are continuing to provide services as we have been throughout the Covid-19 pandemic, but we are being asked to prioritise delivery of care and services based on clinical needs.
The way you access your GP is therefore a little different- it has changed to ensure you get the best and most appropriate care safely and quickly. NHS England continue to recommend we triage all appointment requests. This helps the practice healthcare team to deliver care based on clinical need - we can assess the most appropriate way to provide your care and ensure its provided by the most appropriate person. This may be by phone or video consultation, or in a face to face appointment where there is clinical need.
General practice, nationally, is under intense pressure- supporting patients, communities, hospitals and delivering vaccinations.
Our team are working extremely hard to provide services and care both at the practice and at the vaccination centre - we thank you for your ongoing support, and appreciate your patience and respect.
This video explains how you can contact your GP practice and the different ways care will be delivered to keep you safe.
Your general practice is here for you. Help us help you.
Covid vaccinations at Harpenden Public Halls, Harpenden, AL5 1TE.
Please find local Covid-19 vaccination centre newsletters here - they will answer Frequently asked questions and include information about vaccinations for different groups of patients.
We are working with other Harpenden GP Surgeries which form the Harpenden Health PCN to deliver Covid vaccination. We are vaccinating patients in the order outlined by government guidance.
PLEASE DO NOT CALL THE SURGERY - YOU WILL BE CONTACTED WHEN THE VACCINE IS AVAILABLE FOR YOU LOCALLY.
or dial 119 to see if an alternative nearby vaccination centre has any appointments.
Please find relevant information leaflet about the vaccine, which is important to read prior to vaccination here: Covid Vaccine information leaflet
Find out more about the local vaccination programme: https://www.stahfed.co.uk/covid-vaccination-patient-info
Herts Valleys Clinical Commissioning Group (HVCCG) have produced this informative FAQ, please click on the link below: https://hertsvalleysccg.nhs.uk/your-health-and-services/wuhan-novel-coronavirus-what-you-need-know/coronavirus-QandA
For more information on the vaccine programme in this area, you can use this link https://www.healthierfuture.org.uk/covid
Information and advice relating to the Covid-19 pandemic and Covid-19 Vaccinations
Can be found on our Coronavirus Information page below or: https://www.thevillagesurgeries.co.uk/info.aspx?p=10
Prescriptions can be ordered online
through patient access. If you do not already have this service, please download it via the NHS App https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/ or our receptionists will be happy to help you over the phone to set this up.
Our website and surgery leaflet
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need about both of our practices (located at Amenbury Lane in Harpenden and Marford Road in Wheathampsted).
As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Please download the surgery leaflet by clicking here:
Village Surgery Leaflet
Germ Defence Study
The Germ Defence website gives scientifically proven practical advice on how patients can reduce the spread of coronavirus in the home. We would ask you to use the link below and take part in this Research.
Chris Whitty, the Chief Medical Officer (CMO) for England, has endorsed this project as a national Urgent Public Health Research (UPHR) priority and it is supported by the Royal College of General Practice (RCGP) who recommended that all practices take part.
(If this link does not open when you click on it, please copy and paste it into your web browser.)
Patient Access Trouble Shooting
If you are experiencing problems logging in to Patient Access there is a support website to get help. Please log on to www.support.patientaccess.com and you can log your problems directly.
To help us ensure we are keeping your information safe, we will now need your name, DOB and address before you can collect any document or prescription from the surgery.
Please also make sure we have your up-to-date contact details
Food banks and Hygiene bank
We are pleased to be collecting donations at both sites, to pass onto local food banks. We would be grateful for any non-perishable food donations you can make. Large Foodbank collection baskets are in both reception areas.
Our Wheathampstead surgery is now also a collection point for The Hygiene bank. This aims to help those in hygiene poverty - donations of shower products, deodorant, toothbrushes and pastes, sanitary products, laundry products etc would all be welcomed. For Harpenden collection points, please see this link: https://www.thehygienebank.com/hertfordshire
(Site updated 10/05/2021)