Coronavirus and referrals
Due to the Coronavirus pandemic, routine referrals have seen some disruption. We are, once again, able to refer you for routine as well as urgent problems, although there may be an extended period of waiting for any non-urgent issues.
If you require a referral to another service, the GP will deal with the referral. Referral letters can take up to five working days to be typed by the secretaries.
If you have seen a doctor for a problem that is on-going, they may be able to write a referral for you without you needing an appointment. Please fill in this form and drop off at the surgery for attention of your doctor:
Referral request form
If you have asked for a referral to a private hospital/clinic - please do not book an appointment with the private consultant until you have been informed that the referral letter has been typed.
All letters, whether private or NHS, are dealt with dependent on the urgency of the referral.
Referrals - patient choice
We are aware of patients’ right to choose where they would like to be referred and will honour this where possible; however this depends on local commissioning arrangements.
HertsValleyCCG commission a number of services that deliver care for patients in the community rather than in a hospital, in keeping with their aim to provide care for people closer to home.
Choice does not apply where a community service is available. You will be referred to a specific provider for the service in question and you will not generally be able to choose to access services from another provider, unless there are special arrangements in place to support this. If a hospital appointment is required then the community service will offer a choice of hospital providers.
Please see link below:
If you have been referred to a hospital and have not yet received an appointment please call the hospital and ask to speak to some one in outpatient appointments.
St Albans City Hospital 01727866122
Luton and Dunstable Hospital 01582491166
Watford Hospital 01923244366
Lister Hospital 01438314333
QE2 Hospital 01707247831
Spire Harpenden 01582763191
The results of blood tests and x ray results can be texted to you. Please inform the GP of your mobile number if you have been asked to have a blood test or an x-ray.
Results of blood tests and X-ray reports may also be obtained by ringing reception:
- Harpenden patients - 01582 712021
- Wheathampstead patients - 01582 833446
Please try to avoid calling the surgery before 10.00am as the lines are extremely busy with patients booking appointments.
Our reception staff are not qualified to interpret your results, but can let you know the comment that has been made about them by the doctor. It is then your responsibility to make any necessary follow-up appointment with the doctor or nurse.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Results of smear tests will be sent to the patient by NHS England. If you have not received your result within four weeks of the test please call your surgery - numbers as above.