Latest News

 

Flu vaccines 2020

Following the government announcement on Friday 20th November confirming that 50 to 64 year olds will be able receive a free flu vaccination from 1 December, the practice is working to make this available to newly eligible patients as early in December as we can.

 As soon as we have supplies of the vaccine available we will contact patients aged 50 to 64 to offer you an appointment.  If you are 50-64years old and  are not in one of the eligible ‘at risk groups’, please DO NOT contact the practice to book an appointment as we are not yet able offer you a definite date or time. We will contact you when clinics are finalised.

 We are continuing to provide flu vaccinations to those groups who normally get them.  If you are in one of the groups normally eligible for the flu vaccination (over 65s, under 65s in at risk groups, pregnant women and young children) and have not yet had your flu vaccine, please contact the practice as soon as possible to book an appointment.

The practice is running all its appointments and clinics in a Covid- safe way.

For further information about the flu vaccine, please see NHS link:

https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/    

Online consultations - NEW - for any non- urgent issues, please click on the online-consult link below and complete a form.

https://www.online-consult.co.uk/org/the-village-surgery-3

Your query will be triaged by one of our doctors, and we aim to respond to you in 2 working days.

PLEASE COMPLETE THE FORM IN THE PATIENT'S NAME IF YOU'RE COMPLETING IT ON BEHALF OF SOMEBODY ELSE.

If you cannot find the appropriate link please use the "General health query" link.

If you have an URGENT issue that needs addressing on the same day, or you are unable to use the online tool, please telephone the surgery as before.

We are piloting this online consultation tool for all non-urgent appointment requests to help keep our phone-lines free for our more vulnerable patients and to enable us to triage your problem into a suitable and safe appointment - eg telephone, video, face to face.

Throughout the pandemic our clinicians have continued to see patients in face to face appointments as deemed appropriate after online/telephone triage.

 

 

 GDPR - updated privacy notices

We have updated our Supplementary privacy notice - in relation to handling your data during the Covid 19 pandemic. Please see "GDPR, your medical records, data sharing schemes" tab below ( or https://www.thevillagesurgeries.co.uk/info_form.aspx?p=9)

                                                    

Coronavirus- key information

EVERYONE SHOULD BE FOLLOWING GOVERMENT ADVICE TO STAY ALERT

For further detailed information about coronavirus- please see Coronavirus Information tab at bottom of the website

Any patient with a new continuous cough and/or temperature (37.8 degrees or higher) and/or loss or change in smell or taste must self-isolate for at least 7 days , and their household contacts should self isolate for 14 days. 

Any patient with symptoms should also apply for testing immediately: www.nhs.uk/coronavirus or call 119 if you have no internet access.

Coronavirus- How has our service had to change?

To protect all our patients and staff, and in line with guidance from NHS England, we have needed to make some changes to our service during the pandemic. 

We have temporarily discontinued our online booking service.

Face to face appointments will be made when appropriate (we have been seeing patients face to face when needed throughout the pandemic),  after being triaged by our receptionists and/or clinicians by telephone or online consultation.  We are able to deal with many issues remotely- by telephone, video, online consultation and with photo communications

For patients who feel they need to see a GP urgently please be prepared to assist our staff by giving details of your health concerns.

Please be advised that prescriptions can be ordered online through patient access.  If you do not already have this service, please download it via the NHS App https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/   or our receptionists will be happy to help you over the phone to set this up. 

Please be assured that we are trying to do our very best for you; we are extremely busy trying to adapt in difficult times while continuing to provide the highest standard of care; however there are inevitably going to be changes to the service you have previously been used to.

We thank you for your patience and cooperation during this period.

Staff updates

We are  pleased to welcome  Dr Katherine Lehovsky who is a junior doctor spending 4months training in General Practice. She will be with us until April 2021  and will be working with the practice under the supervision of our GPs.



You can now follow us on twitter @TVS_GP

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website