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Welcome to The Village Surgery

 

Accessing appointments at The Village Surgery

For any URGENT issues  that needs addressing on the same day, or if you are unable to use the online tool, please telephone the surgery as before (01582 712021/ 01582 833446).

For any NON-URGENT issues, please click on the online-consult link below and complete a form. 

https://www.online-consult.co.uk/org/the-village-surgery-3

Your online form will be triaged by one of our doctors, and we aim to respond to you in 2 working days. (If you haven't heard anything from the surgery after 2 working days, please call us).

Please complete the form in the patient's name if you are completing it on behalf of somebody else.

If you cannot find the appropriate link please use the "General health query" link

Throughout the pandemic, our clinicians have been seeing patients face to face when clinically safe and necessary to do so.

 

Covid vaccinations at Harpenden Public Halls, Harpenden, AL5 1TE. 

Please find local Covid-19 vaccination centre newsletters here - they will answer Frequently asked questions and include information about vaccinations for different groups of patients.

COVID VACCINATION NEWSLETTER 1 (8.1.2021)

COVID VACCINATION NEWSLETTER 2  (18.1.2021)

COVID VACCINATION NEWSLETTER 3  (27.1.21)

COVID VACCINATION NEWSLETTER 4  (17.2.21)

COVID VACCINATION NEWSLETTER 5 (1.3.21)

COVID VACCINATION NEWSLETTER 6 (23/3/21)

We are working with other Harpenden GP Surgeries which form the Harpenden Health PCN to  deliver Covid vaccination.   We are vaccinating patients in the order outlined by government guidance. 

PLEASE DO NOT CALL THE SURGERY - YOU WILL BE CONTACTED  WHEN THE VACCINE IS AVAILABLE FOR YOU LOCALLY.

If you or someone you care for is eligible for a vaccination and is very concerned about waiting to be vaccinated, you can try to book online at  https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

 or dial 119 to see if an alternative nearby vaccination centre has any appointments.

 

Please find relevant information leaflet about the vaccine, which is important to read prior to vaccination here:  Covid Vaccine information leaflet

Find out more about the local vaccination programme:  https://www.stahfed.co.uk/covid-vaccination-patient-info

Herts Valleys Clinical Commissioning Group (HVCCG) have produced this informative FAQ, please click on the link below:  https://hertsvalleysccg.nhs.uk/your-health-and-services/wuhan-novel-coronavirus-what-you-need-know/coronavirus-QandA

Covid-19 vaccination programme update - 4 March 2021

 

We are delighted to have been able to deliver the first dose of the covid-19  vaccine to so many of our patients in recent weeks. The vaccination centre at Harpenden Halls has worked really well and we are continuing to bring patients in for their vaccine – particularly focussing on those who are clinically at risk, and also our unpaid carers. We have also started to invite our more elderly patients in for their second dose.

 

There are some weeks when we are not receiving as much supply of the vaccine as we would like, and we know this has led to some frustration and concern. We do liaise with our colleagues in the NHS locally to try to  get more vaccine stock into our centre, but the supplies are controlled nationally and this means we can’t always offer as many vaccine appointments as we want to.  If you or someone you care for is eligible for a vaccination and is very concerned about waiting to be vaccinated, you can alternatively try to book online at  https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

 or dial 119 to see if an alternative nearby vaccination centre has any appointments.

 

We are expecting the supply to increase considerably from the middle of March so we hope to be able to call in many more people after that – for their first and their second doses, and in line with national guidance about priority groups. Please be assured that nobody who is due a second dose will have to wait longer than 12 weeks for it.

 

For more information on the vaccine programme in this area, you can use this link https://www.healthierfuture.org.uk/covid

 

Thank you for your understanding.

QCOVID - FAQ as to why you have received a letter to shield: QCOVID FAQ]

Oximetry information and diary   - Please view this if you have Covid (or Covid symptoms) and have been given a pulse oximeter machine for monitoring by your GP

Mass Covid vaccination centres

You may have received a letter from NHS England inviting you to book an appointment at a mass vaccination centre.  If you are unable or do not want to go to a vaccination centre you can wait and get your vaccination at  your local vaccination hub which is Harpenden Public Halls.  We will be in touch with you when it is your turn to be vaccinated, please do not call us before you are invited.

Covid-19 precautions

The way you access your GP is changing to ensure you get the best possible care safely and quickly. We only want people to attend the practice when they need to, in order to keep you and our staff safe from Coronavirus. This video explains how you can contact your GP practice and the different ways care will be delivered to keep you safe. Your general practice is here for you. Help us help you.

Information and advice relating to the Covid-19 pandemic and Covid-19 Vaccinations

Can be found on  our Coronavirus Information page below or:  https://www.thevillagesurgeries.co.uk/info.aspx?p=10


Flu vaccines 2020

The practice has run clinics to vaccinate patients who are 50-64years old, following the government announcement at the end of November 2020 that this group is also eligible for a free flu vaccination this year.  If you weren't able to make one of these clinics but would still like a vaccination please contact the surgery.

We are continuing to provide flu vaccinations to those groups who normally get them.  If you are in one of the groups normally eligible for the flu vaccination (over 65s, under 65s in at risk groups, pregnant women and young children) and have not yet had your flu vaccine, please contact the practice as soon as possible to book an appointment.

The practice is running all its appointments and clinics in a Covid- safe way.

For further information about the flu vaccine, please see NHS link:

https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/

 

Prescriptions can be ordered online

through patient access.  If you do not already have this service, please download it via the NHS App https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/   or our receptionists will be happy to help you over the phone to set this up. 

      

     

 

Our website and surgery leaflet

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need about both of our practices (located at Amenbury Lane in Harpenden and Marford Road in Wheathampsted).

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Please download the surgery leaflet by clicking here:

Village Surgery Leaflet

Germ Defence Study

The Germ Defence website gives scientifically proven practical advice on how  patients can reduce the spread of coronavirus in the home.  We would ask you to use the link below and take part in this Research.

 

Chris Whitty, the Chief Medical Officer (CMO) for England, has endorsed this project as a national Urgent Public Health Research (UPHR) priority and it is supported by the Royal College of General Practice (RCGP) who recommended that all practices take part.

 

www.germdefence.org/index.html?src=E82037 

(If this link does not open when you click on it, please copy and paste it into your web browser.) 

                       

Patient Access Trouble Shooting

If you are experiencing problems logging in to Patient Access there is a support website to get help.  Please log on to www.support.patientaccess.com and you can log your problems directly.

Data protection

To help us ensure we are keeping your information safe, we will now need your name, DOB and address before you can collect any document or prescription from the surgery.

Please also make sure we have your up-to-date contact details

Food banks and Hygiene bank

We are pleased to be collecting donations at both sites, to pass onto local food banks. We would be grateful for any non-perishable food donations you can make.  Large Foodbank collection baskets are in both reception areas.

Our Wheathampstead surgery is now also a collection point for The Hygiene bank. This aims to help those in hygiene poverty -  donations of shower products, deodorant, toothbrushes and pastes, sanitary products, laundry products etc would all be welcomed. For Harpenden collection points, please see this link: https://www.thehygienebank.com/hertfordshire

 

 

 

(Site updated 07/04/2021)
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